There are multiple reasons why different small businesses may want to send PDFs to their customers and contacts. So, can you deliver a PDF through a text message?

You definitely can. However, there’s a certain way to do it that makes the most sense for your business while keeping your contact list safe. What you don’t want to do is text people PDFs as an attachment. We’ll explain why…

Why you should not send PDFs as an attachment

There’s a good chance you’ve sent PDFs as email attachments. So, why should you avoid doing the same thing with an SMS or MMS message? There are a few reasons:

• Security concerns for your contacts
• Limitations of text messaging
• Costs for your business

Security concerns with PDF attachments

Even though attaching a PDF to an MMS message might be a possibility, it is not recommended. That’s because bad actors sometimes use PDF attachments to trick message recipients into downloading malware. For example, a scammer may indicate that a PDF attachment is a customer invoice but the recipient actually downloads malicious software when they click it.

While PDF attachments in peer-to-peer (P2P) email communications are common, you’ll rarely ever see PDFs sent as part of email marketing efforts. That’s for the exact same security concerns PDF attachments create. If you want to make sure your contacts trust what you’re sending, don’t attach PDFs to mass text messages (or bulk emails). It looks spammy and suspicious. Many people will be wary of those messages and may choose not to engage with what you send them.

PDFs and file size limitations

Another reason sending an entire PDF through a text message is problematic has to do with the size of these files. If you’re sending a multi-page document, there’s a good chance it’s just too big to text.

MMS (Multimedia Messaging Service) can handle files such as jpegs, pngs, and even short videos. However, MMS isn’t ideal for large PDFs. While you can upload files to SimpleTexting that are up to 10 megabytes (MB), those files will be resized to a maximum of 1MB. This might work fine for an image or graphic, but it could seriously degrade the quality of a PDF.

Note: Mobile carriers have different file size limitations for MMS as well.

In general, text messaging may not be the best channel for sending PDFs at all. Many PDF documents are not designed to be viewed on mobile devices. If you’ve ever opened a PDF on your smartphone and had to pinch and zoom like crazy to read anything, you know exactly what we’re talking about.

PDFs and the costs of text messaging

Because of the large file size, sending PDFs in an MMS message can also increase your costs as a business. This will depend on what business texting platform you choose to use and their pricing structure. In general, SMS messages are a bit more affordable than MMS. And there is an easy way to deliver PDFs via texts using SMS.

How to text a PDF from SimpleTexting’s platform

When you do need to send a PDF through text messaging, the best way to do so is through a link to the PDF document online.

If you’re using a mass texting solution like SimpleTexting, there are a couple of ways to make this happen. You can upload a PDF to our platform and link to it in an SMS message. You can also upload it to your own website or another location and link to that. The only difference is – if you upload a PDF to SimpleTexting – we are hosting the PDF. If you upload the file to your own domain, then you host it.

Either way, your recipients get a link rather than an entire file. They’ll open the PDF in a web browser and can either view it there or choose to download the document. Let’s take a closer look at how it works and how it looks in an actual SMS message.

​​How to send a PDF via text with a link

This method of sending a PDF via text message works well for mass texting use cases.

For example, use this method if you’d like to text a new PDF menu for your restaurant to an exclusive text club to get feedback before rolling it out in your business:

When the recipient clicks, they’ll open the PDF:

1. Begin by logging in to your SimpleTexting dashboard and choosing Campaigns on the left-hand side. Make sure you select SMS as the message type.
2. In your message box, select the media icon.

3. Select Upload, and then choose and upload your desired PDF. You can also upload it by pasting in the URL. Once your PDF is added to your message, select it and press the blue Include button.

4. Your PDF will show up in your message as a link that, when clicked on, will redirect recipients to the document online.

4 examples of when to send a PDF via text messaging

We’ve gone through the how of texting a PDF, but why would someone want to send PDFs through text in the first place? 

Beyond the convenience of writing and sending them, texts get impressive open and response rates. It’s why thousands of organizations across the country have transitioned their communications to SMS.

Attaching a PDF to a text is just another way to tailor your business services to a mobile-based market and make sure your customers get the documents they need instantly.

Here are a few examples to help you put them to work in your own business:

Monthly reports

Analytics and reporting software often exports data in the form of PDF reports. If you need to distribute that to your team or to clients who prefer communicating over text messaging, you can send them a PDF linked in an SMS.

Invoices

Texting is an ideal way to deliver transactional messages like order confirmations. It may be especially useful for freelancers, contractors, consultants, and others who send monthly invoices to their clients. In the example below, a home services contractor sends a follow up message, which can include a link to the PDF invoice online.

Travel itineraries

Let’s say you’re a travel agent or you are managing an event for your company. A text message linking to a PDF itinerary would be a good way to deliver the schedule and other important information.

Menus

Restaurants often publish their menus on PDFs. It’s convenient because you can both print hard copy PDF menus and view them digitally. A local restaurant may want to send a PDF link to their menu for guests who’ve made a reservation or diners who are waiting for a table to view on their devices.

Frequently asked questions about texting PDFs

This article was originally written on August 4, 2021, by Meghan Tocci. It was significantly updated on July 10, 2023, by Dani Henion. Nathan Ellering contributed to this piece. The article was significantly revised in December of 2024 by Kasey Steinbrinck.

The post The best way to text PDFs to your customers and contacts appeared first on SMS Marketing & Text Marketing Services – Try It For Free.

I spoke with some online retailers about their plans to drive more sales with SMS and decided to follow up and find out how their e-commerce text message campaigns in previous years.

I reached out to Ryan Turner, founder of Ecommerce Intelligence, and Jeff Moriarty, marketing manager at Moriarty’s Gem Art to hear how their campaigns fared and what insights they uncovered to help other online stores succeed during the holidays.

Check out the Q&A from my interviews with these two experts and get some ideas for enhancing your own holiday SMS marketing.

Ryan Turner on how to generate holiday sales with VIP discounts and text-only messages

How did your clients’ SMS holiday campaigns perform? Did they meet your expectations?

Overall, SMS was a great channel for our brands during the holiday season. 

This year, we were working with much bigger SMS lists than in previous years, as we’d put more effort into growing them. So, that definitely paid off.

We encouraged people to sign up for texts in the weeks leading up to BFCM, so they’d get notifications as soon as deals were live. That was a big driver of list growth. 

In terms of our overall strategy, we always focus on pushing early access to deals via both email marketing and SMS, as that’s always highly effective. This year was no different, and the VIP segments were a huge success. 

Outside of that, we essentially mirrored our email marketing strategy on the SMS channel over the BFCM week, but didn’t send quite as many texts as we did emails. 

What, if anything, would you change for the next holiday season?

One thing I would change next time is focusing more on text-only SMS campaigns, rather than using MMS campaigns with images and GIFs. 

Carriers can struggle with deliverability for media messages during the busiest sending times, but that doesn’t happen as much if you’re using all text. 

Some clients were adamant about including graphics, but I think next time we’ll try and encourage them not to. 

Are there ways retailers can encourage more click-throughs without using images?

Just include a short and to-the-point message with a clear CTA, really. If you’re pushing a strong offer, people don’t need any more information. 

The strength of the offer is enough, so don’t distract people with other messaging — just focus on getting the click. This can be done very successfully without using any images at all.

Jeff Moriarty on encouraging contact opt-ins and nurturing them all year long

How did you advertise/encourage SMS contact sign-ups?

We have an opt-in to our list on the checkout page, in a post-purchase email, and in a pop-up on our website. We also push people to sign up during our live online shows.

Do you have any plans to nurture the contacts who signed up for the holiday sales throughout the year?

We plan on sending marketing messages to that list for monthly sales and our live shows — one to two messages per month. Then, when the holidays hit again, we will increase it to one to two messages per week.

More holiday SMS inspiration

It’s one thing to read about text message marketing concepts, and it’s another to see real-world e-commerce campaigns and their results. Get your fix of year-round SMS inspiration with our collection of success stories. 

Looking for more holiday SMS tips and strategies? Check out these guides:

• 12 Holiday SMS Ideas to Increase Revenue
• Your Ultimate Guide to Black Friday/Cyber Monday Texting
• How to Send Abandoned Cart Text Messages (With Examples)

When’s the best time to start planning your next Black Friday/Cyber Monday (BFCM) marketing strategy? Honestly… as soon as this season is over. The holiday shopping season is a great time to start building a list of customers and contacts who opt in to hear from you via text messages. Start using SimpleTexting today and discover all the tools you available to help you engage with the people you want to reach.

The post Two e-commerce pros share their holiday SMS marketing results appeared first on SMS Marketing & Text Marketing Services – Try It For Free.

The closer we get to the holidays, the busier those customers become. At that point, it doesn’t matter how incredible your promotions are if no one hears about them. This means that retailers need to find creative ways beyond traditional channels like email and social media advertising to get eyes on their campaigns.  

To avoid being overshadowed by big box stores, SMB retailers are using text message marketing more than ever to boost their holiday sales. 

We spoke with several companies to find out about how they’re using SMS to

The SMS advantage for holiday marketing

2024 research from Sinch found that most consumers (78%) want to hear about Black Friday and Cyber Monday deals through multiple channels. While the traditional channel of email topped the list of preferred ways to hear from brands, more than 43% said text messaging (SMS) was an ideal channel for promotions.

If you’re already doing email marketing, text message marketing is the next logical step for most small businesses looking to scale their customer communications strategies.

Beyond marketing, SMS communication is also an efficient way to deliver transactional messages and have direct conversations with customers throughout the holidays. When you use a mass texting solution like SimpleTexting, you’ve got a tool to reach a large number of customers with promotions, send personalized transactional messages, and have back-and-forth conversations that make small business customer relationships more meaningful.

How retailers and small business use SMS for BFCM

So, what are retailers doing to incorporate SMS into their BFCM strategies? We asked five e-commerce professionals for their take on holiday text message marketing strategies.

Kate Backdrop

No photo op is complete without a fun background, which is exactly what Kate Backdrop provides. 

David Zheng, CEO of Kate Backdrop, shared how the company uses SMS for its BFCM campaign by focusing on sales announcements.

“We usually send out messages like ‘Black Friday sales are now open! Get 15% off for new arrivals!’ to remind customers that they should take advantage of our great sales during this time,” said Zheng. “We also plan to send texts to our new customers and include a call to action like ‘Stay tuned for our BFCM sales!'”

The company saw a sizable increase in customers by using SMS, so they are doubled down on their efforts the following year.

Ecommerce Intelligence

Ecommerce Intelligence is a full-service growth agency that focuses on email and SMS. They understand how important these channels are for each of their clients and plan to implement SMS in this year’s e-commerce holiday campaigns.

“In the weeks leading up to Black Friday,” explained founder Ryan Turner, “we heavily promote SMS sign-ups via email campaigns and website popups to grow list sizes. We’ll be running early access promotions for VIP customers this year via SMS. This will give the most valuable shoppers a chance to get everything they want with Black Friday price reductions before everyone else.”

The company has found that SMS is an effective strategy for their clients because it cuts through the noise of overwhelming promotions and comes with a 98% open rate. 

They tried SMS over the holiday season with a few client brands and learned that each SMS contact was worth about seven times as much as an email subscriber in terms of revenue generated per message.

Faruzo

E-commerce jewelry and accessories store Faruzo is using text messaging to harness the power of personalization. Focusing on the consumer experience, the company is investing its efforts for the first time into SMS to drive sales and build customer relationships.

The goal is to curate personalized messages with limited-time offers. And when customers are in the area, they will receive an incentive via SMS to visit the store.

Supplement Warehouse

Supplement Warehouse, a national brand with over 20 retail locations and an online store, also uses SMS to drive sales during Black Friday and Cyber Monday shopping.

The company takes an omnichannel approach to BFCM promotions by sending SMS campaigns with complementary email promotions to ensure customers don’t miss out on the promotions. After analyzing the results from past years, Supplement Warehouse noticed it’s cost of sales from SMS was 30% lower than email. That prompted the company to roll out its SMS strategy across all store locations.

Moriarty’s Gem Art

Online jewelry store Moriarty’s Gem Art has learned the effectiveness of SMS marketing in the past and went full force for the holiday season.

The store plans on using SMS for its entire BFCM campaign, which runs the Monday before and ends the Tuesday after Cyber Monday. They will be sending out sale reminders throughout the week to pique interest and help drive sales.

Previously, the company spent $150 on one SMS campaign during BFCM, and it resulted in over $8,000 worth of sales.

Why should retailers use SMS in holiday campaigns?

For starters, SMS marketing is extremely easy to set up, and you can quickly create and launch campaigns with just a few clicks.

Secondly, text messaging is one of the most convenient marketing channels for holiday shoppers.

Consider this… More than half of all holiday spending (53%) now takes place on mobile phones. If your business has an ecommerce store for online shopping, a text message is one of the most effective ways to drive people to your website.

Even when people aren’t checking out sales on mobile, their phones aren’t far away. We surveyed 1,300 people and found that 1 in 3 consumers checks their text notifications within one minute of receiving a text. On top of that, 70% of consumers opted in to receive texts from businesses. 

The takeaway? Your customers probably want you to text them, and they’re going to see your message soon after receiving it.

Put holiday SMS tips into practice

As you plan your holiday text messaging campaigns, here are a few tips to keep in mind:

• Personalize your messages. People love knowing that the message they’re receiving is just for them. You can use data gathered from past purchases or demographics to tailor your offers and increase engagement.
• Keep it short and sweet. People are busy and don’t want to read a novel when they receive a text. Keep it concise (160 characters or fewer), and make sure the message is clear.
• Leverage existing relationships. If you already have an SMS contact list, use them as your main source of BFCM promotion. But don’t forget to promote your SMS list to new customers — you never know who will join!
• Test different offers and strategies. There’s no one-size-fits-all approach when it comes to SMS marketing. Try out different offers, message styles, and timing to see what works best for your audience.

Check out our Ultimate Guide to Black Friday/Cyber Monday Texting for more helpful tips!

Make the most out of Black Friday and Cyber Monday

There’s still time to start using text messaging as part of your BFCM strategy this year. As long as you’ve got a list of customers who opt in to hear from your via text, you can start communicating with them today.

Even if you don’t have time to make a Black Friday SMS strategy for the 2024 season, text marketing will improve your ability to reach people and enhance the customer experience all year long. SimpleTexting was built to support independent retailers and small businesses owners and local businesses with easy-to-use yet powerful tools. That includes everything from two-way text messaging for conversations with customers to customizable SMS autoresponders that automate communications to increase efficiency and save time. You’ll even find AI-powered solutions to help you generate texts and adjust the tone of your messages.

Give your business a gift this holiday season. Sign up for a free trial with SimpleTexting and explore our platform for yourself.

The post 5 retail businesses reveal their Black Friday SMS marketing strategies appeared first on SMS Marketing & Text Marketing Services – Try It For Free.

With dozens of networking meetings, educational seminars, and other conference events, Brianna said keeping everyone in the loop can feel hectic. 

“Try wrangling 400 stray cats,” Brianna said. “It’s hard, but once you have a solid communication system, everybody is on the same page.” 

For past conferences, the FBA’s biggest challenge was getting people to open and respond to emails. So this year, Brianna started texting attendees as well. 

“Everyone always has their phone on them,” she said. “Young or old, they have their phone on them. And if it dings, they’re going to check it.” 

Now, Brianna said she can’t imagine running a conference without texting.  

Want results like these? Let’s dive into Brianna's five tips for using texting at your next event. 

1. Promote your text-enabled number everywhere. 

Although attendees provided their numbers at sign up, Brianna invited people to text the FBA’s number throughout the conference. She did this for two reasons: 

1. Texting isn’t a standard communication channel at every business event, so some attendees may not know that the FBA’s number is text-enabled.  

2. Some people purchased tickets with their work numbers but only kept their personal phones on them during the conference. 

“People were pulling me aside, saying, ‘This is amazing. We haven't been to another event where somebody's texted us and let us know a session starts in 10 minutes, what room to go to, and what we're going to go over.” 

Brianna LaCaruba

Event planner, Franchise Brokers Association

Here are four places to promote your text-enabled number: 

• Pre-event emails 
• Signs and table tents 
• Printed materials, like breakout session info sheets and agendas 
• PowerPoint slides 

  Bookmark this for later: 20 free Canva templates to advertise your text marketing list 

You can even remind people that they’ll get answers from a real person in your welcome message. 

Just be sure to get your contacts’ express written consent that they want to receive texts about the event, and follow all SMS compliance regulations for building your text list. 

2. Draft text messages ahead of the event. 

During the event, you’ll be pulled in a thousand directions. Your future self will thank you for writing out the texts you need to send ahead of time.  

“[Before] the event, we drafted all of our messages. So, we had a system starting from day one when they arrive to when they leave on Wednesday.” 

Brianna LaCaruba

Event planner, Franchise Brokers Association

Brianna drafted text reminders in a spreadsheet for breakout sessions, cocktail hours, meals, and more. Then she simply uploaded those messages into SimpleTexting and scheduled them in advance. 

Pro tip: If your event has a hashtag, add it to your texts to boost interactions on social media. 

3. Add multiple teammates to your texting platform. 

Naturally, as the event planner, Brianna had her hands full during the four-day conference. If she could change one thing about her texting strategy, she’d add another staff member or two to respond to incoming texts. 

Be realistic about how much time you’ll have to answer attendee questions, on top of managing the event. You can also save text templates for responses to frequently asked questions.  

Bookmark this for later: How to onboard team members to your SMS platform 

4. Send a post-event survey reminder. 

Brianna knows that while attendees are traveling back home, they're more likely to use their phones than any other device. 

After this year’s conference, she sent a follow-up text thanking everyone for attending and letting them know that they’d receive a feedback survey via email.  

Even though the text itself didn’t contain a link to the survey, response rates increased by an impressive 20%.  

5. Ask attendees to send photos of the event. 

The FBA hires a professional photographer every year for the conference, but the photographer can only be in so many people at once. 

So this year, Brianna sent a text asking people to send in their photos from the event. 

“It was great getting it from their point of view, seeing who they got to meet, and everything like that,” Brianna said. “I downloaded over a thousand pictures.”  

In previous years, Brianna received fewer photos when she requested them via email. Not everyone has their work email on their personal phones, so they’d have to send the photos to their laptop before emailing them. 

With texting, attendees could simply attach the photos to their message. 

FBA: Feeling rested post FBCE? Please send us your photos! Thanks in advance  

Bonus lesson: Test your event texting platform in house 

Brianna’s biggest tip for finding the right SMS platform is to trial it with your colleagues. 

“I can't stress this enough for anybody who's going to try an app,” she advised. “You have to test it out in house before.” 

Before landing on SimpleTexting’s event texting service, Brianna did her research.  

“I did trial and error with a couple of other texting companies, and what drew me back to SimpleTexting was the simplicity of it all.” 

“As an event planner, you have 12 million other things that you're managing. You don't want an app that you're relying on to be one of those issues or one of those other complications. So Simple Texting was just the perfect answer for us. It's easy to use and comes with a great support team.” 

Brianna LaCaruba

Event planner, Franchise Brokers Association

Sign up for SimpleTexting’s free 14-day trial to test drive the features and apps mentioned in this guide. 

The post 5 event texting lessons from the Franchise Brokers Association’s 400+ attendee conference appeared first on SMS Marketing & Text Marketing Services – Try It For Free.

Make no mistake, those trends can and will change the way you interact with your customers, your workflows, and your success over the next year.

That’s why we here at SimpleTexting conducted a survey of business owners and consumers to get a data-driven understanding of how, why, and how often people are texting these days. 

That survey is on its way to you, but I’ll be honest. I saw the raw data and asked to share it early. I’ll give you the highlights of that data here to help you make a game plan for the coming year.

Click-through rates will rise

This one is music to the ears of anyone who’s struggled with their engagement metrics when sending out texts. 

This year, the number of businesses whose average click-through rates sit above 35% grew by almost 62% between 2021 and 2024.

This is partially because SMS has now been around for a number of years and we’re all getting a better sense of how to use it. 

It’s also likely due to the fact that, year by year, SMS is becoming a universally in-demand and spam-free channel. This means your customers want to hear from you via text and they trust your messages enough to interact with them.

What this means for you:

If you’re teetering on the fence about whether text messages will really reach your customers successfully, this is your sign that they will. 

Gen Z will be a big part of your audience

No surprise here. Gen Z is growing up (a fact that makes my aging self cringe a bit) and they’re fans of texting. 

According to our report, Gen Z are the generation subscribing to SMS marketing at the highest rates. 85% of Gen Zers opted in to get texts from businesses in 2023 –– a 19% increase from our last report.

All that to say, it will pay to learn how to talk to a younger demographic. Keep this in mind as you research and put together your texts.

What this means for you:

This is a good reminder to keep your texts age-inclusive as much as possible. 

That means it’s okay to play with emojis and a fun tone (as long as it fits your brand voice). Not to mention that tuning into and communicating about Gen Z’s concerns, like sustainability, mental health, and ethical product sourcing will pay off.

Healthcare SMS will thrive

Although we often think of healthcare as a more “traditional” business model, healthcare practices have been adopting SMS for years with no signs of slowing. 

In the present day, healthcare topped the list in our survey as the sector with the highest SMS marketing adoption rates at 86%.

That’s just the business side. Healthcare consumers also reported the highest opt-in rates in our data.

What this means for you:

If you work in healthcare, SMS is now the norm. Your customers and patients want you to text them, and you can be sure that your lists will grow if and when you adopt texting.

As a dentist, we don’t really learn a lot of things about business. That word itself, ‘user experience’ was not in my vocabulary. But it’s important, right? Yes, we’re a dental office, and we’re providing medical treatment for people. But at the same time, we’re also a business, and interaction with our business is important for our users or patients.

Dr. Gurpreet Sidhu, D.D.S.

Owner, Lighthouse Dental Centre

Businesses will encourage more customer interaction

While use cases like promotions and other one-way message types will still have a place in your text marketing strategy, the numbers show that they don’t top the list anymore.

Customer satisfaction surveys and feedback were reported as the use case with the highest conversion rate by 18% of the businesses we surveyed. 

What this means for you:

Your subscribers want to be involved in your messaging strategy and your brand. 

If you haven’t already, build surveys and feedback requests into your texting cadence at regular intervals.

This not only fits into the current trend, but it gives you valuable information you can use to refine and improve your future campaigns.

8 SMS Survey Examples (Plus How to Create a Text Survey Step-by-Step)

Transactional texts will be in demand

On the heels of the previous point, promotional texts will play second fiddle to transactional texts this year.

Appointment and reservation reminders (73%) and package tracking or order status (66%) texts are the use cases consumers say they’re most likely to opt in for.

Now, that’s not to say you should scrap your sale announcements. It’s simply a reminder that your customers are looking for information that’s personal to them and immediately useful.

What this means for you:

If you don’t already offer these formats (and if they’re appropriate for your business), consider adopting them.

Also, this is an excellent way to keep perspective around the fact that your content calendar doesn’t have to sell and promote at all times. Sometimes, transactional texts are the best way to be of genuine service to your customers.

AI will reign

You likely saw this coming, but artificial intelligence (AI) is set to take a bigger role in creating the text messages business owners send. 

When asked which emerging trends or technologies they planned to add to their text marketing strategies in the future, business owners chose AI above all others (at 40%).

That’s for a very good reason. Not only does AI take some of the work of texting off your plate, but it can also lend some inspiration when you’re suffering writer’s block and need suggestions.

What this means for you:

It’s likely time to find a favorite AI tool. Like most businesses, SimpleTexting loves AI. We even built an AI message generator into our platform. So, if you’re looking for an easy place to start exploring texts by AI, try it out.

Texting will be a crucial part of your customer experience

In the past, some businesses considered texting to be a cornerstone of their customer-facing operations and others saw it as a tool — nice to have, but not terribly impactful.

In 2024, the former perspective will win the day.

In our survey, 63% of consumers agreed that businesses that text provide them with a better customer experience than those that don’t.

I’ve worked in text marketing for years now, and I’ve personally witnessed the value of the “human touch” in SMS marketing and communications. AI certainly has its place in helping you craft some of your texts, but don’t let that ease of use make your texting program robotic or impersonal.

Texting is inherently an intimate form of communication, and using it properly can make your customers feel seen, valued, and taken care of.

What this means for you:

Be mindful of the fact that a strong, nurturing customer experience is the goal of your SMS program (not just better click-through rates).

Keep your messages personalized, consistent with your voice and brand, and timely when responding to requests.

All these things will keep your customers satisfied and returning to you.

Integrations will be a top priority

On a similar note, texting is becoming less of an individual function and more of a vital piece of businesses’ overall workflow thanks to integrations.

As of 2024, 78% of businesses integrate their text marketing with other marketing tools like Hubspot, Mailchimp, and Salesforce.

Texting is like your favorite sauce at your go-to takeout place. It might be the standout feature there and the thing that makes the meal, but it really shines when combined with other components.

Not to mention, integrating SMS with tools you already use can take a lot of work off your plate and enable you to get more creative with your marketing flows.

We’ve seen businesses:

• Set texts to trigger when purchases are made on their e-commerce store
• Automate check-in texts when a prospect in their CRM stays away too long
• Set up payment reminder texts on overdue accounts through an invoicing software
• Trigger texts to potential home buyers when a new property drops on a real estate listing site

And much, much more.

What this means for you:

Integrations are about to be your best friend. We’ve always believed in them. That’s why we offer integrations with literally thousands of tools from email software to calendar apps and beyond. 

Take a close look at your regular workflows as they connect to your SMS strategy and look for places where one less tool or task could be useful. Chances are, there’s an integration for that.

Based on what Salesforce tells us, we can customize the first automated text in SimpleTexting for the type of client, the information package they receive and connect them with the appropriate person to speak to.

Sara Fairman

Corporate Trainer and Salesforce Administrator, Canadian Fertility Consulting

The post Text message marketing trends in 2024: Unlock more clicks with less effort appeared first on SMS Marketing & Text Marketing Services – Try It For Free.

Texting lets you connect with customers on the go, and it’s often less obtrusive than calling or emailing. 

But texts become less convenient when you’re juggling dozens of conversations and mass text campaigns from a small screen.

How can you enjoy the benefits of SMS marketing without sacrificing convenience?

You need a computer texting app that’s affordable, has business-friendly features, and provides an intuitive user experience. 

Take a look below at the nine most popular small business texting platforms for computers to see which is right for your business.

How I chose these 14 text apps for computers

The nine apps on this list are the most popular service providers that you’ll come across when you look for an SMS app. I spent hours testing and researching these apps so you can compare their features, pricing, and device support.

1. SimpleTexting
2. MightyText
3. Google Messages
4. Google Voice
5. OpenPhone
6. PulseSMS
7. mysms
8. Pushbullet
9. AirDroid
10. Microsoft Phone Link
11. Apple Messages for Mac
12. SlickText
13. TextUs
14. Textedly

1. SimpleTexting

SimpleTexting’s business texting software lets you send texts from a computer in seconds. It syncs your messages to the SimpleTexting iOS or Android app so you can send MMS messages, manage text campaigns, and chat with customers on the go. 

We’ll help you text-enable your existing number, if you have one, or set up as many new business text numbers as you need. Each plan comes with three user seats, and you can purchase additional seats if your whole team wants to text customers and sales leads. 

Want to automate tasks and sync customer data? Integrate SimpleTexting with the tools your business relies on, like appointment reminder software, customer relationship management platforms, invoicing apps, email marketing apps, and more.

Though I’m a tad biased and see SimpleTexting as the best text app for computers, I’m not alone:

• Over 17,000 businesses and organizations across North America trust our text messaging services to power their communication with customers and prospects.
• Business.com contributing writer Mark Farlie called SimpleTexting the “ideal text message marketing supplier for small businesses.”
• As of early 2024, SimpleTexting has a 4.7/5 stars score on G2, based on 625 reviews.

Key SimpleTexting features:

• Bulk texting
• Two-way messaging
• Group texting without reply all
• Scheduled and recurring texts
• Autoresponders
• Segments
• AI message composer
• Three user seats

Pricing

SimpleTexting has flexible pricing options for businesses of every size, with the lowest plan starting at $29/month for 500 messaging credits. 

If you don’t use all your credits in one month, they’ll roll over to the next month. If you need more credits, you can easily add them anytime using the self-serve billing dashboard.

Try SimpleTexting free for 14 days to see how user-friendly it is for sending texts from your computer.

Download links

• Browser app
• iOS app
• Android app

2. MightyText

Have an Android phone number? MightyText’s messaging app allows you to send and receive messages from your Android device, Mac, or PC. The company’s mission is to make it easier to send SMS and MMS messages from multiple devices. 

Customers have reported that the application is slow or glitchy at times, but others say it’s sufficient for sending messages to clients from their desktop. 

Key MightyText features:

On the free version, you can: 

• Text from your email account
• View multiple conversations at once
• Get phone battery alerts

Paid users get access to the features on the free plan, plus:

• Scheduled texts
• Message templates
• More than 25 messages per month

Pricing

MightyText has a free version with limited functionality, and the MightyText Pro plan is $11.99/month.

Download links

• Browser app
• Android app

3. Google Messages

Google Messages is a sleek, simple app that allows you to send texts from your computer. It’s intended to help you manage conversations with friends and family, but you could use it for business if you only have a handful of customers that you need to connect with.

Like MightyText, you need an Android device and a text-enabled number to use Messages.

Key Google Messages features:

• Rich media capabilities
• MMS and SMS
• Two-way messaging 

Pricing

Google Messages is free for all users.

Download links

• Browser app
• Android app

4. Google Voice

Google Voice for business is another communication app from syncs your calls, text messages, and voicemail across multiple devices. 

I don’t recommend this computer texting service if you plan to send text campaigns. There’s a contact limit for group text messages, and your account can be flagged for spam if you send too many bulk messages. 

If you just need to send one-on-one messages to clients, though, Google Voice is a cost-effective option. Just keep your messages under 160 characters, since the application will break up larger messages into multiple texts.

Key Google Voice features:

• Unlimited text messages
• Voice calls and voicemail
• Multiple user seats

Pricing

Google Voice for business plans start at $10/month per user, and you’ll need to sign up for Google Workspace for $6/month.

Download links

• Browser app
• Android app
• iOS app

5. OpenPhone

OpenPhone’s messaging system brings your calls, texts, and contacts together in one multi-device platform. 

One key advantage it has over most other texting platforms is that you can send texts outside of North America. Plus, it integrates with third-party apps so you can connect with other tools your team uses.

For group messaging, you’re limited to nine contacts per group, and the feature isn’t available on toll-free numbers. 

Key OpenPhone features:

• Send and receive MMS and SMS messages
• Collaborate with team members
• Set up auto-replies
• Save message templates
• Schedule texts

Pricing

Try OpenPhone free for seven days. Paid plans start at $19/month per user.

Download links

• Browser app
• Android app
• iOS app

6. Pulse SMS

With Pulse SMS, you can sync your text conversations on all Android devices, including Android TV, Apple devices, and popular web browsers. I like how clean the platform’s user interface is and the fact that there’s no limit to the number of contacts you can add to a group text. 

The drawback is that, from what I can tell, you can’t organize contacts into lists or send one text to many people at once (without them seeing other contacts’ replies).

Key Pulse SMS features: 

• Scheduled text messages
• Message templates 
• Conversation search function
• Text backups

Pricing

Pulse SMS is free to use (with ads) on mobile. A subscription for multi-device usage is $99.99 for lifetime usage, $12.99 per year, or $1.99 per month.

Download links

• Android app with in-app purchases for multi-device usage

7. mysms

With its synchronization feature, mysms allows you to access your entire message history across all devices—like your computer, tablet, and phone. The platform also supports multimedia messaging, including pictures and videos. 

Its user-friendly design, reliable delivery, and message encryption make mysms a top choice for multi-device texting. Like Pulse SMS, though, you can’t send mass text messages where contacts can’t see each other’s responses.

Key mysms features:

• MMS and SMS messaging
• Message history
• Theme customizations

Pricing

mysms is free for multi-device usage and basic messaging features. For scheduled texts, full message history, and other premium features, you’ll pay $9.99/year. You can try the platform’s premium plan free for 14 days.

Download links

• Browser and desktop apps
• Android app

8. Pushbullet

Like the other apps on this list, Pushbullet’s platform gives you access to your text messages on your computer and mobile devices. It also lets you send and receive files, share links, and sync your clipboard across devices.

Pushbullet is easy to use, but it lacks advanced features like contact lists, personalization, and message scheduling. This app is better suited for businesses that only need one-on-one messaging features and don’t plan to use it for SMS marketing.

Key Pushbullet features:

• See your phone’s notifications on your computer
• File and link sharing
• API access
• Universal copy and paste

Pricing

Pushbullet is free with limited features and a sending limit of 100 messages per month. For full access to its features and unlimited messages, subscribe to the Pro plan, which is $4.99/month or $3.33/month paid annually.

Download links

• Android app
• Chrome app
• Firefox app
• Windows desktop app

9. AirDroid

AirDroid, an Android device management company, offers tools to connect your calls, texts, and app notifications to your computer. On its Premium plan, you can import contact lists and sync messages across 10 devices (even iOS devices).

Unfortunately, you can’t send MMS or group text messages with AirDroid’s app, but you can message customers one-on-one.

Key AirDroid SMS features:

• Contact importing
• Two-way messaging

Pricing

AirDroid Personal is free for basic features and starts at $2.50/month for its Premium plan.

Download links

• Browser and desktop apps
• Android app
• iOS app

10. Microsoft Phone Link

If you use Windows 10 or 11, you might already have a text app on your computer. Microsoft Phone Link comes with these Windows versions by default and syncs with Android and iPhone devices.

After you connect your phone with Microsoft Phone Link, you can read texts and respond to them on your PC. On top of its SMS features, it offers phone calls and contact management. As a virtual go-between for your phone and PC, Microsoft Phone Link also features notification and camera roll sync.

If you use an iPhone, keep in mind that only the Windows 11 version of Microsoft Phone Link connects to that brand.

Key Microsoft Phone Link features:

• Sync with Android devices running Android 8.0 or later (Windows 10 and 11) and iOS devices running iOS 14 or later (Windows 11) 
• Two-way texting
• Phone calls
• Notification management
• Photo sync with your 2,000 most recent images

Pricing

Microsoft Phone Link is free to use for Windows 10 and 11 users.

Download links

If you own Windows 10 or 11, you will automatically have Microsoft Phone Link on your computer.

• Android app
• iOS app

11. Apple Messages for Mac

Apple Messages for Mac computers wraps your favorite iOS communication apps into a computer texting software. Like Microsoft Phone Link, this app comes standard with MacOS Sonoma computers.

Messages gives you two options for messaging on your computer: Messaging other Apple users and texting through a synced iPhone. If your recipient uses an Apple device (even an iPod), you can send as many messages as you’d like from your computer. To text anyone with a phone number, you’ll need to sync your iPhone.

On top of its text messaging features, Apple Messages also lets you make FaceTime calls from a message, collaborate on documents, and share your screen.

Note that unlike Microsoft Phone Link, Apple Messages only syncs with iPhones, not Androids.

Key Apple Messages features:

• Message any Apple user without syncing your phone
• Sync your iPhone to text any type of number
• Make video calls through FaceTime
• Share files, Safari tabs, notes, and other documents
• Browse content shared with you

Pricing

Apple Messages is free for Mac users.

Download links

Apple Messages on Mac and text message forwarding on your iPhone both come default on their respective devices.

12. SlickText

If you’re looking for software to send bulk text messages from your computer, SlickText is a highly-rated option. According to G2 reviewers, it has great customer service. It also includes built-in automation workflows, including drip sequences.

While SlickText helps you get granular with your text marketing through its automation, you’ll have to invest in a higher pricing tier ($139+ a month) to take advantage of it. Some G2 users also highlighted the plans’ limited integration options and keywords.

If you’re willing to invest more in your text marketing and want to manage your integrations all in your text app, SlickText could be a good fit for you.

Key SlickText features:

• Bulk texting
• Two-way texting
• List growth features such as text-to-join keywords and forms
• Automated workflows (higher-tier plans only)
• Analytics
• Contact management
• API and webhooks
• Android and iOS apps

Pricing

SlickText’s plans range from $29/month to $1,250/month depending on the text credits, keywords, and features you want. Text credits rollover from month to month.

You can try SlickText free for 14 days and send up to 50 text messages.

Download links

• Browser app
• Android app
• iOS app

13. TextUs

Bulk texting can also lend itself to recruiting and sales functions, which TextUs thrives on. This text app for the computer is geared toward all sorts of businesspeople, including recruiters, salespeople, HR professionals, and marketers.

Since it’s more focused on business functions outside of marketing, TextUs includes features like inbox organization, shared phone numbers, and shared inboxes to help you switch from mass texting to one-on-one conversation. It also directly integrates with CRMs such as Salesforce and HubSpot.

Key TextUs features:

• Mass texting for businesspeople
• Two-way conversations
• Texting campaigns and automation
• Inbox management for multiple users at the same time
• Integrations with popular CRMs like HubSpot and Salesforce
• API

Pricing

TextUs pricing starts at $300/month, with higher plans adding enriched campaign and automation features. While you can’t get a free trial for this app, you can request a free demo to talk about pricing with a salesperson.

Download links

There are no public download links for TextUs.

14. Textedly

Those of you who want to manage all of your messages, whether over SMS or online, might enjoy Textedly. It has an omnichannel inbox that manages these types of messages:

• SMS
• Email
• Facebook Messenger
• Instagram
• WhatsApp
• Slack
• Shopify
• Payments

Outside of the inbox, you can perform all of your favorite text marketing activities, including mass and two-way texting. Notably, it also offers extended messages with up to 455 characters for SMS messages.

Higher plan tiers also include payment and review management features.

Key Textedly features:

• Omnichannel inbox for SMS, email, Slack, and social media messages
• Bulk texting
• Two-way text messaging
• Team texting with multiple phone numbers
• Text-to-pay
• Review and reputation management

Pricing

Textedly pricing starts at $26/month for 600 monthly credits and tops out at $2,999/month for 240,000 monthly credits. You can try it for 14 days for free and send up to 50 text messages.

Download links

• Browser app

How I chose these 14 text apps for computers

The fourteen apps on this list are the most popular service providers that you’ll come across when you look for an SMS app. I spent hours testing and researching these apps so you can compare their features, pricing, and device support.

Computer texting app FAQs

The post The 14 best apps to text from your computer appeared first on SMS Marketing & Text Marketing Services – Try It For Free.

Learning how to send a text message from a computer can spare your hands some killer cramps from tiny keyboards. Multitask with ease using a larger screen and send your SMS messages from a computer.

Let’s look at the easiest ways to send and receive texts from your computer.

8 ways to send a text from your computer:

1. Send a text from an online texting platform
2. Text from your Mac with messages
3. Send a text with messages by Google
4. Text from a computer with Google Voice
5. Send a text on a PC with Microsoft’s Phone Link app and Windows
6. Text from a computer via email
7. Send a text using your wireless carrier’s website
8. Text from a computer using free SMS websites

1. Send a text from an online texting platform like SimpleTexting

You can use a computer texting app like SimpleTexting to send text messages from a computer to one or more phone numbers. This is convenient if you want to mass text your clients or want to respond to text message conversations quickly.

What you’ll need:

• Paid SimpleTexting plan (you can sign up for a free 14-day trial first) 
• Computer (Mac or PC)

How it works:

1. Once you’re logged in to your SimpleTexting account, click on the Inbox tab in the left-hand menu. Then click on New.

2. Choose who you want to text. You can enter a phone number directly or import a contact list.
3. Type your message in the “Message” field, click the Send SMS button to send your text immediately, or choose the clock icon to schedule your message.

No matter which business texting platform you use, make sure it has two-way texting and mass texting (since some of the options on this list only let you send one text at a time).

Whether you’re sending individual texts through the inbox or a mass text, you always have the option to schedule your message for a future date and time. 

You can also set up automatic replies using:

• The away message feature in the inbox
• Triggers on keywords 

SimpleTexting also offers lots of integrations to help you combine SMS with your existing tools for an easy-to-manage workflow. Pro tip: Add your staff to your account as team members to help you handle the workload. 

You can run all your texting from your computer or with a mobile device using our app for Android and iOS. 

"Texting has made a big difference for us. It’s made it a lot easier for me to get the word out there. It’s easy to add a contact, it’s easy to import, it’s easy to send a text."

Rebecca Saltsman

Community Outreach Manager, Allies for Every Child

2. Text from your Mac with Messages

If you’re an iPhone user, you can easily text your clients from a Mac computer.

What you’ll need: 

• iPhone
• Apple ID
• Mac computer or laptop that’s connected to Wi-Fi or cellular data

How it works: While the Messages app on your computer lets you send and receive iMessages (blue texts) automatically, you can enable all SMS and MMS messages (blue and green texts) by:

1. Opening the Settings app on your iPhone and navigating to Messages.
2. Tapping Text Message Forwarding and selecting your Mac.

After opening the Messages app on your Mac and signing in with your Apple ID, you’ll:

1. Click on the New Message button at the top of the app. 
2. Enter the name, email, or number of the contact you want to text. You can also click the plus symbol in the “To” field to add a contact.
3. Type your message in the compose field at the bottom of the app and press Enter on your keyboard.

“Messages has become a lot more than just Apple’s take on text messaging. For me, it’s how I communicate with my family and friends and coordinate MacStories projects. The app touches nearly everything I do in some way, which is true for a lot of other users too.”

– John Voorhees, MacStories

3. Send a text with Messages by Google

Have an Android phone? Text customers from your computer using Google’s browser-based Messages app.  

What you’ll need: 

• Android phone with a Wi-Fi or data connection
• Latest version of the Messages mobile app
• Computer with a Wi-Fi connection
• Chrome, Mozilla Firefox, Safari, or Microsoft Edge web browser

How it works: 

1. Open the Messages app on your Android phone and tap Device Pairing.
2. On your computer, open Messages for web in your browser.
3. Use your phone to scan the QR code on your computer screen. You should now be able to send and receive text messages on your computer. 

“A compact and complex app with lots of features, but it is so simple to use Fairly fast, and responsive. Allows for scheduled texting options. Sending short audio texts is fun. I tried other text apps, but I always come back.”

– Online reviewer

4. Text from a computer with Google Voice

Sending texts with Google Voice is an acceptable option if you’re specifically looking to have one-on-one text conversations using your computer. Just don’t use it for bulk text messages or your account could be suspended.

What you’ll need:

• Google Voice account (free or business plan)
• Computer with Wi-Fi or cellular data

How it works: 

1. After creating a Google Voice account, go to your dashboard and open the Messages tab.
2. Click on “Send a new message” in the top left corner and enter your contact’s phone number in the “To” field.
3. Compose your message and click on the send button to the right, or hit the Enter button on your keyboard.

“I love this software because it is good for all kinds of businesses from small to big to create a phone number people can call and text you on.”

– Neel P.

5. How to send a text message from a computer using Microsoft’s Phone Link app

Microsoft also offers a convenient way to text from a computer with their Phone Link app.

What you’ll need:

• Link to Windows app on your Android or Apple device
• PC that’s connected to the same network as your phone
• Microsoft account

How it works:

1. Connect your phone and PC using the QR code in the Link to Windows or Phone Link app.
2. Open the Phone Link app on your PC, and click Messages.
3. Choose New Message to start a new conversation.
4. Type in the name or number of the contact you’re trying to reach and select the contact.
5. Write out your message and send it.

“I just set it up. I love it so much now. Cell service in my area is spotty. Now I can just put my phone on the window as a receiver and do the calling/texting on my laptop.”

– Online reviewer

6. Text from a computer via email

As long as you have an email address and know the phone service provider of the contact, you can send a text through email.

Here’s how it works:

1. Open a new email.
2. In the “To” line, type your contact’s 10-digit phone number.
3. Combine their 10-digit number with the applicable service carrier domain (see the chart below).
4. Type your message and click send. When a user responds, their text will appear in your email inbox.

Here are the codes from some popular wireless carriers:

In the end, it will end up looking a little something like this:

7. Send a text using your wireless carrier’s website

Did you know some major wireless service providers allow you to text directly from their website? 

Carriers like Verizon and AT&T have online portals that make sending texts to other users in your network and receiving text messages right from your laptop easy.

What you’ll need:

• Mobile phone plan with SMS services
• Computer or laptop

How it works: If you navigate to your user account on your carrier’s site (like your “My Verizon” or “My AT&T” page), you can send and receive texts from other users on the same carrier. 

Some carriers even have a desktop app like T-Mobile’s DIGITS that you can download to make the process faster.

8. Text from a computer using free SMS websites

There are also a number of websites out there that will let you send SMS messages for free.

Sites like OpenTextingOnline allow you to send text messages directly from their website to recipients with a cell phone at no charge.

A word of caution: These websites do come with limitations. OpenTextingOnline, for example, does not support group messages, and Text’em requires the sender to have an email account if they want to receive replies.

All that to say, do some research on your free SMS site to make sure it has all the features you need. And, as with anything free, read some reviews to make sure the site is secure and spam-free.

“Really wonderful, especially when we are abroad, it’s possible to send a message from anywhere in the world to Canada and the United States. The quality was exceptional.”

– Online reviewer

Comparing ways to text from your computer at a glance

That’s a lot of details, so here’s an easy-to-read guide to the tools we’ve covered here and how they stack up in terms of features.

Sending texts from a computer FAQs

Try SimpleTexting today to text from your computer

Year after year, texting grows in popularity. It’s only natural that the ways to send and receive these messages grow and change as well. See how SMS marketing can benefit you when combined with the strength of an SMS texting platform like SimpleTexting. Reach your customers anywhere, anytime.

Texting from your computer is especially helpful for businesses who want to do more than just send the occasional message, whether that means managing opt-in methods, organizing contacts, or scheduling texts in advance. 

At SimpleTexting, we’ve been providing an elite SMS platform for more than a decade. With more than 17,000 happy customers and counting, we’re fully equipped to power up your communication strategy. Want to try streamlined business texting for yourself? Try out SimpleTexting for 14 days, totally free.

Meghan Tocci , Nathan Ellering, and Lily Norton contributed to this piece.

The post 8 simple ways to send a text message from your computer appeared first on SMS Marketing & Text Marketing Services – Try It For Free.

Or, maybe you just want to organize a surprise party for your friend, and using the BCC function allows you to invite guests discreetly without revealing their identities to each other! Luckily, BCC text messages are a simple solution. With the right tools, you can send BCC text messages without any hassle or worry.

In this guide, we cover how to send texts to multiple contacts without creating a group message using an iPhone or an Android device.

For businesses, a BCC text messaging app like SimpleTexting will help you easily organize your communications and stay compliant with SMS regulations.

I’ll show you how to send BCC texts using all three methods.

TABLE OF CONTENTS

• What Is a BCC Text?
• How to Send a BCC Text
• Send a BCC Text on iPhone and Android
• BCC Text Message FAQs

What Is a BCC Text?

A BCC text message, also known as a mass text or a blind group text, is an SMS message that goes out to a group of contacts where only the sender can see recipients’ phone numbers and replies.

BCC stands for blind carbon copy. According to Merriam-Webster, “This meaning comes from the use of carbon paper, which was used to make copies of documents by pressing pigment onto an additional sheet of paper underneath. ‘Blind carbon copies’ were copies that didn’t let the recipient know it was a copy.”

For BCC text messages, that means:

• No giant threads where everyone sees the replies.
• No phone numbers shared with the whole group.

It’s like a group text message without reply all — recipients can’t see each other’s replies or phone numbers, and you respond to questions and comments one-on-one.

Did you know you can personalize BCC texts? If you need to send your BCC text to a group of 1,000 people, you can make each one feel like it was sent directly to them by adding custom fields for their name. We’ll cover how in the next section.

How to Send a Group Blind Text or BCC Text

To send a BCC text message, you’ll need a bulk messaging app. Want to test one out? Sign up for a 14-day trial of SimpleTexting (completely free, and no credit card needed). 

If you like what you see after your two-week trial, sign up for a paid plan (starting at $29/month) to get full access to the features I mention in this tutorial.

Note: For now, you can follow along with the steps below and upload up to 50 contacts. Any messages you send will start with “SimpleTexting:”, but the watermark goes away after upgrading your account.

Check out the video walkthrough and written guide

The video above covers exactly how to send a blind group text. Here are the key steps:

1. Gather Your List of Phone Numbers

Get your list of phone numbers together in a spreadsheet and add a header row to the top that says, “Phone Numbers.” Add additional rows for details like your contacts’ first names if you plan to personalize your texts.

Please note that just because you have a list of phone numbers, it doesn’t mean you’re in the clear to start sending BCC text messages to them.

You must follow the rules set out by the Telephone Consumer Protection Act (TCPA). That means obtaining express written consent (a legalese word for written permission) before a single message goes out the door.

This may sound intimidating, but our SMS compliance guide breaks down the terms you need to know and will point you toward the right resources.

2. Import Your List

Go to Contacts on the left-hand side of your SimpleTexting dashboard. Click Add contacts then follow the prompts: Drag and drop a spreadsheet list, and create a new list. For example, you may name the list “Employees.” Click Next.

After that, just map the fields you want to import and click Next. Confirm your import and agree to the terms and conditions, then click Import.

3. Write Your BCC Text Message

Go to Campaigns on the left side of your dashboard. Select New. Give your message a name for your reference, then type out your group blind text message.

4. Add a Personalized Custom Field to Your Message (Optional)

Because your message will go out to contacts individually, you can choose to personalize each one with your contacts’ information. 

For example, if you add %%firstname%% to the beginning of your text message, it will appear on your contacts’ phones with their first names.

5. Schedule Your Message or Send It Now

You can select a specific time and date for your BCC text message to go out or send it immediately. Because our BCC text app will send the message to each person individually, replies will only go to you, the sender.

Send a BCC Text Message on iPhone and Android

We covered how to text from your computer above, but you can also send a BCC text message from your iPhone or Android with the SimpleTexting mobile app. 

If a BCC text message app isn’t for you, you can send blind group texts from your personal phone.

Can you BCC text messages on iPhone?

Yes, you can send BCC texts from your iPhone to up to 25 recipients. Here’s a way to send a group text without showing all recipients:

1. Go to Settings > Messages. Toggle the iMessage and Group Messaging settings off. 
2. From your text inbox, tap the new message button and add your contacts in the “To” field.
3. Send the message. You’ll receive replies as individual messages in your inbox.

Can you BCC text messages on Android?

You can send BCC texts on an Android device, but you’ll need to download Google’s Messages app first.

1. In the Messages app, tap More Options (three vertical dots on the top right) and navigate to Settings > Advanced.
2. Go to Group messaging, and then select “Send an SMS reply to all recipients and get individual replies (mass text)”.
3. Send a group text as you normally would.

BCC Text Message FAQs

Learn More About Group Texting Services with SimpleTexting

If you engage in SMS marketing for your business or organizational strategy, we highly recommend investing in a group texting service.

These services can help keep your text marketing running smoothly and fully organized. They’re also great for time-sensitive messaging like emergency text alerts or SMS marketing messages.

SimpleTexting provides powerful text messaging services for businesses. Try a 14-day trial for free today, no card required.

This piece was originally published January 2021. It was refreshed in March 2023, and most recently in June 2023. Alfredo Salkeld contributed to this piece.

The post BCC text messages: How to send a group text without sharing recipients’ phone numbers appeared first on SMS Marketing & Text Marketing Services – Try It For Free.

For instance, I recently responded to a popular SimpleTexting customer question — “What texts should I send?” 

But today, I’m breaking all the rules and answering a question that the majority of our customers aren’t asking:

“How do I measure my text marketing performance?”

I get it. You’re already spending precious time sending campaigns and monitoring your inbox, and you don’t want to add another task to your Jenga tower of a to-do list. 

Can SMS marketing analytics feel like busy work? Yes. But think about it this way instead:

Not tracking your SMS marketing could mean that your text campaigns are busy work.

Spending a few minutes a week (or even a month) measuring your SMS strategy will show you whether you’re spending your time wisely or you need to pivot. 

The Walk-run-sprint of SMS analytics

When I’m overwhelmed, I break tasks up into smaller steps. Because even just the word analytics exhausts me, I’ve broken SMS marketing measurement into three stages: Walk, Run, and Sprint.

With this phased approach, you can ease into tracking your text strategy. Each step of the process will ask you what you want to learn about your strategy and show you which metrics are relevant. 

This way, you’ll start with a few meaningful metrics and add to them as your business grows. 

Here’s how we’ll get there:

1. Walk

If you’re low on time and resources, start at a leisurely pace with the Walk phase. You’ll use your subscriber growth rate, click-through rates, and response rates to answer questions like:

• Is my contact list growing?
• Are my contacts interacting with my texts?

2. Run

At this point, you know your way around an SMS analytics dashboard and are ready for the Run phase. Use your delivery and unsubscribe rates to answer:

• How engaged are my contacts?
• Are there any deliverability issues with my messages?

3. Sprint

There’s no slowing down now. You’re making decisions about your SMS marketing strategy faster with data, and you want to show texting’s return on investment. 

Now, you can use channel-specific promo codes, UTM parameters, and Google Analytics conversion reports to answer: 

• Are my texts generating revenue?
• Are my texts leading to other actions, like event sign-ups and customer reviews?

Now, let’s dig into which metrics you’ll track in each phase (and how to find them).

Phase 1: Walk toward a growing and engaging contact list

In the Walk stage of SMS marketing analytics, you’re getting warmed up. You’ve set up your compliant SMS opt-in method (a.k.a. the way you invite people to join your list), and you’ve even sent out a few text campaigns. 

As you stroll through this first stage, you’re answering questions like:

• Is my contact list growing?
• Are my contacts interacting with my texts?

The metrics you need to answer these questions are:

• Subscriber growth rate
• Click-through rates
• Response rate

1. Subscriber growth rate

Your subscribers are people who find value in your texts. So think of your subscriber growth rate as how quickly your fan club is expanding.

If your subscriber growth rate increases, you’re attracting the right audience with the right message in the right marketing channels. If it lowers or stays the same, reassess your strategy.

How to improve it:  Try using different messaging or offering exclusive incentives for sign-ups. If you’re out of ideas, check out these 28 creative ways to collect phone numbers. 

And remember to follow SMS industry compliance regulations as you invite people to join your list.

How to find your subscriber growth rate: In your SimpleTexting dashboard, click on the Analytics tab in the left menu. You’ll see a graph of your text list subscriptions over time and the total number of subscribers from keywords, web forms, and Mailchimp.

To calculate your subscriber growth rate, take the number of new subscribers (minus the number of unsubscribes) and divide by your total subscriber count. Then multiply it by 100.

2. Click-through rate (CTR)

Click-through rates (CTR) reveal the percentage of subscribers who have clicked on a link.

It’s a handy way to tell if your messages are compelling people to click through to your site, social media profiles, or other destinations you want them to visit.

How to improve it: If your CTR seems low, consider rewriting your call to action (the copy that invites people to tap on a link) to make it irresistible. 

How to find your click-through rate: In your SimpleTexting Analytics dashboard, navigate to the ‘Messaging report’. On the far right side of the ‘Detailed breakdown’ section, you’ll see the number of clicks and CTR for your text campaigns that include links.

3. Response rate

Although not every text campaign warrants a response, our 2024 SMS marketing report revealed that 79% of consumers have opted in to get texts from businesses this year.

For campaigns where you expect a reply, your response rate measures the percentage of contacts who replied to your text. 

High-response rates mean your messages are sparking conversations, which can lead to increased brand engagement and opportunities to connect with your contacts.

How to improve it: If your rate is lower than expected, it might mean your call-to-action isn’t strong enough, or you aren’t asking engaging questions. 

Need tips to get more responses? We’ve outlined a few ways you can boost your text response rate. 

How to find your response rate: In the same section of the SimpleTexting Analytics tab where you found your campaigns’ clicks and CTR, you’ll see a column for ‘Responses’. Divide that number by the number in the ‘Total sent’ column, and then multiply by 100.

If the number in the ‘Success rate’ column is less than 100% (meaning some of your messages weren’t delivered), you’ll need to:

1. Multiply your total sent number by the success rate.
2. Divide that number by 100.

Phase 2: Run toward high deliverability and low unsubscribe rates

Ready for a deeper look into your SMS marketing performance? Let’s get into the Run phase of SMS analytics.

Here, you’re asking questions like:

• Are all of my contacts receiving my messages?
• Are my contacts still engaged with my text campaigns?

And you’ll track these metrics: 

1. Delivery rate
2. Unsubscribe rate

Delivery rate

Your delivery rate is the number of messages that actually made it to your subscribers’ inboxes, relative to how many you sent initially.

This number can reveal potential technical issues with the contact information in your database.

How to improve it: If your rate is lower than you’d like, it might mean that some of the phone numbers you have are invalid or have opted out of receiving SMS from you. Tackle this by regularly cleaning up your subscriber list, ensuring all numbers are valid and opt-in.

How to find your click-through rate: 

Measuring your delivery rate is straightforward. Just divide the number of messages successfully delivered by the number of messages sent, then multiply by 100 to get the percentage.

Unsubscribe rate

Your SMS unsubscribe rate is how many people no longer want to receive your texts. We typically recommend that you keep your unsubscribe rate below 3%. 

A high unsubscribe rate could mean that your contacts aren’t resonating with your content or that you’re sending messages too frequently. 

How to improve it: If it’s higher than expected, consider fine-tuning your content to your audience’s interests or adjusting the frequency of your texts.

Keep reading: 5 tips to reduce your unsubscribe rate 

How to find your unsubscribe rate: Calculate your unsubscribe rate by taking the number of unsubscribes and dividing it by the total number of messages delivered. You can find the number of delivered messages by multiplying the total sent by the success rate. 

Then multiply the outcome by 100 to get your percentage.

Phase 3: Sprint toward goal completions and ROI

Wondering whether your text campaigns are contributing to your business goals? You’ll answer this question in the Sprint phase of SMS marketing analytics. 

Specifically, you can track how many times your contacts complete specific actions, like placing an order or registering for an event. In marketing-speak, these completed actions are called goal completions.

Let’s look at three ways to measure the impact of SMS marketing on your goal completions:

1. Specific promo codes

Sell a product or service? Set up a text-specific promo code in your point-of-sale platform to track sales from your texts. 

SMS promo code example 1: One of the brands in my personal text-inbox sent the coupon code SMSUS to give free shipping to its US subscribers. This way, the company can attribute any order I place with this code to its text campaign.

SMS promo code example 2: I talked to Ryan Doolan, the marketing director at MobCraft Beer, who uses text-specific coupons. To redeem the coupon, customers show their text to the staff at one of MobCraft’s taprooms. 

Then, the staff member enters the code into the point-of-sale (POS) system, which allows Ryan and his team to track how many orders his text campaigns generate. 

If your POS system’s analytics shows orders by coupon codes used, you can see how much revenue your text campaigns bring in.

2. UTM parameters

If you can’t (or don’t want to) discount your goods, the next simplest way to track goal completions is with UTM parameters.

UTM parameters are tags you can add to URLs to track things like which marketing channel or campaign sent the visitor to your site. If you’ve set up Google Analytics for your site, the UTM parameter tags will appear in your Acquisition report.

For this method of tracking your SMS marketing performance, you’ll also need a thank you page after someone completes your goal. This way, you can see how many people made it all the way to the thank you page.

Save for later: How to track your SMS marketing with UTM codes

3. Google Analytics conversion tracking

Have an online store? You can set up a tag in Google Tag Manager (GTM) that tracks purchase data and sends it to Google Analytics 4 (GA4). 

Though it takes a few more steps to measure goal completion tracking this way, you’ll have deeper insights into your customer journey. 

I highly recommend you check out these resources to get started:

1. Loves Data’s video tutorial on setting up e-commerce tracking in GA4 and GTM. Co-founder Benjamin Mangold walks you through the set-up process and provides more videos for specific e-commerce platforms in the video vdescription.
2. Whereoware’s article about essential e-commerce reports in GA4. It’s an easy-to-follow guide to uncovering your top-performing product categories by referral, friction points in your customer journey, and which promotions are most profitable.

What to do with the SMS data you uncover

We’ve covered why and how to measure your SMS marketing performance. To extract useful insights from the metrics in each phase of SMS marketing analytics, you’ll:

1. Log the data

Enter your text campaign results in a spreadsheet. Includes the metrics you’re tracking and the dates you’re measuring. I recommend doing this at least once a month.

2. Set benchmarks

Make a note of benchmarks for each metric. Like a height chart scribbled on a kitchen door frame, benchmarks show whether your SMS marketing is growing taller (improving), staying the same height (consistent performance), or…um, shrinking? (time for improvement).

To keep up with your benchmarks, make a note of them in a spreadsheet or doc of some sort. For each metric, jot down the value, the date, and the campaign it corresponds to. This will give you an overview of your performance over time.

3. Adjust your strategy

If you’re not meeting or exceeding the SMS benchmarks you set in the Walk and Run phases, go back and review the “how to improve it” sections for each metric.

Not seeing the results you hoped for in the Sprint phase? Here’s sage advice our director of content and SEO, Nathan Ellering, has given me: 

Texts can only be delivered, opened, clicked, and replied to. After that, the product and customer experience need to do their jobs.

In other words, your texts can encourage people to visit your site, but it’s up to the customer experience to live up to your contacts’ expectations.

So, if your sales from SMS are lagging, ask yourself:

• Is my product or service landing page optimized for conversions?
• Does the promise in my texts match the value communicated on my landing page?

If the answer to either or both of these is, “No,” revisit your landing pages to improve the customer experience.

Your SMS marketing is a living, breathing strategy. Continue to measure your SMS marketing analytics on a regular basis, and bookmark this guide for future reference. 

The post Are your texts working? A practical method to give you confidence you’re doing it right appeared first on SMS Marketing & Text Marketing Services – Try It For Free.

Even if you know what you want to say, you may be unsure of how to say it.

It just so happens that analyzing which kinds of text messages boost sales and customer engagement is a passion project of ours here at SimpleTexting. We’ve found a few consistent themes in the types of text messages successful companies send to their customers.

Take a look at these sample text messages to customers for inspiration:

1. Welcome texts
2. Promotional texts
3. Invitation texts
4. Confirmation texts
5. Reminder texts
6. Customer follow up texts
7. Customer engagement texts
8. Customer loyalty texts
9. Feedback texts
10. Two-way customer service texts

1. Welcome text messages

What it is: A welcome text message is one that customers receive after signing up for your texts from a keyword, a web form, or another opt-in method. 

Why it works: First impressions are everything, especially with text messaging. This is your chance to reinforce the value that you’re providing your customers and make them glad they opted in to your texts. Give a warm welcome with an SMS to customers that introduces your brand and sets expectations for what’s to come.

Sample welcome text messages:

• “Hi Jenn! Welcome to our VIP Deals Club. We’ll send you exclusive coupons and you’ll be the first to hear about upcoming sales.”
• “Hi Jack, we’re so glad you signed up! To say thanks, we created this exclusive coupon code for you: TEXTCLUB20”
• “Thanks for signing up for La Vida Salon updates! Be on the lookout for hair care tips, special promotions, and more.”
• “Welcome to Bowlen Plumbing! Call or text us anytime, and we’ll respond M-F from 7AM to 7PM.”
• “We’re so glad you’ve joined our FitAlert family! Stay tuned for weekly workouts, wellness tips, and exclusive coupons.”

Cosmetics brand ColourPop has one of the best welcome text messages I’ve personally seen. Their opening text is eye-catching, friendly, and gives an incentive to make a purchase right away.

2. Promotional text messages

What it is: A promotional text is a message that funnels exclusive offers, sales, and rewards to a group of valued customers to keep them engaged with your brand.

Why it works: Sending offers that are exclusive to contacts on your text is the pinnacle of added value. By agreeing to receive texts from your business, contacts are rewarded with sales and special offers. 

The exclusivity of the offers justifies the extra “sacrifice” on the customer’s end. Even if you’re running a sale or promotion for all of your customers, you can announce it to your text contact list first to give them their pick of the deals.

Send an image, GIF, video, or other type of MMS message along with your promotional text to show off your products or services. 

Sample promotional text messages:

• “Attention to our VIPs! Show this text to your server this week for a complimentary basket of fries for your table.”
• “Jamie, as a member of our text club, you’re one of the first people to know that our annual clearance sale is LIVE! Shop now: [link]”
• “Hey Kyle, we have a special coupon for you! Use code TEXT15 to get an exclusive discount on your next purchase. [link]”
• “Happy birthday, Mason! Use the code BIRTHDAYFUN20 for 20% off your purchase, today only: [link]” 
• “Hey Jen! Peep our new seasonal sales visit [link] for exclusive, text club-only early access to our biggest deals of the year.”

Promotional text messages can make a massive positive impact on your sales. Just ask Eu Natural, a supplement brand that saw a 563% ROI from a single promotional text campaign.

It’s a pretty high conversion rate from the text message over to our website. Pretty much everyone goes over to the website to claim their gift.

Vinay

Founder, Eu Natural

3. Invitation text messages

What it is: An invitation text message lets your contacts know that an event or other important occasion is coming up and personally requests their attendance.

Why it works: First off, this is a strong choice for any business owner who wants to keep track of who they’ve invited to an upcoming event and who has or has not responded. 

Second, if you personalize these texts, they are a valuable tool in making your contacts feel like they’re getting an exclusive invite (making them more likely to take advantage).

Sample invitation text messages:

• “Announcing our annual Energy Efficiency Summit! Join us on 8/6 from 10 a.m. to 6 p.m. for special guests and cutting-edge industry updates.”
• “Lisa, will we see you at our upcoming ROI Tools webinar? Get all the details and register at [link] ”
• “Stop by our booth at this month’s Home Services Expo, and don’t forget to save yourself a seat at our panel discussion at [link].”
• “Hello John! I wanted to reach out personally to invite you to a discovery call this week so we can talk about scaling your business with our product. Feel free to drop a time on my calendar at [link]”
• “Hi Kate! We think you’d make an excellent guest on our podcast this season, would you be interested in speaking with us this week?”

Amazon Video used this format to fill up their Marvelous Mrs. Maisel pop-up event within hours.

4. Confirmation text messages

What it is: A confirmation text message verifies the successful scheduling or submission of payments, bookings, orders, or other events.

Why it works: A confirmation message can deliver peace of mind that you’ve received the customer’s request, payment, or order. It can also reduce the number of support requests you receive from people asking for status updates.

Sample Confirmation Text Messages:

• “We’ve received your order! Visit our website to track your order status: [link]”
• “Sam, your rent payment for 1/19/23 has been received. $1,300 will be drafted from your Wells Fargo Account ******0000 within 24-48 business hours. Thank you!”
• “Your reservation for two at La Cocina is confirmed for 6/20/22. See you then!”
• “Alice, we’ve received your support request. One of our customer service representatives will follow up with you in the next 48 hours.” 
• “Thanks for your purchase! Your order will be on its way soon. You can check on its progress at [link].”

Personal records are important for anyone trying to stay organized, and my local skate haven Get Your Bearings does an excellent job sending confirmation text messages after every purchase (which, believe me, is way too many).

5. Reminder text messages

What it is: A reminder text message prompts the customer to remember their upcoming appointment, session, or meeting.

Why it works: You’re clearing up their headspace by giving them a reminder of their task and, in turn, reducing the number of pesky no-shows on your end. 

We recommend sending the reminder 24 hours in advance to give recipients time to adjust their schedule if they forgot. Include the details of their appointment or the event, like time, date, location, and who they’re meeting with. 

Sample reminder text messages:

• “Eleanor, you have an appointment scheduled with Dr. Jin at 10:30 tomorrow morning. Please be sure to arrive at 1010 A Street in Boston 15 minutes early!
• “Natalie, we’re looking forward to seeing you on January 13, 2023, at 4 p.m. Our office is the first suite to the left on the second floor.”
• “Thank you for scheduling a consultation with Grady & Associates on 4/15/23 at 8:00 a.m. Please text or call us at 440-555-5555 if you have any questions.”
• “Lily, your appointment with Sharon is set for March 8, 2023 at 2 p.m.. Please fill out your new patient forms ahead of time: https://txt.st/GDHUK”
• “Your appointment is coming up on 8/3 at 2:15 p.m. Reply with Y to confirm or C to cancel.”

Personally, I live by my appointment reminder texts. My local skincare go-to, Darling Sugar, regularly sends reminders 24 hours ahead of time so I never miss a session.

6. Customer follow-up text messages

What it is: A follow-up text message is sent after a customer purchases, attends an event, has a consultation, or engages with your business in another way.

Why it works: Even if you have the best product or service on the planet, customers aren’t thinking about you 24/7. They may need a little nudge to continue the discussion and make a purchase.

Sample customer follow-up text messages:

• “Hey Jessica! I wanted to let you know a property on Boylston Street opened up that I think you’d be interested in. Would you like me to text you the info for the open house?”
• “Hi Amelia, we missed you at spin class! Will we see you there next week? Let me know if you have any questions ”
• “Hi Rich, I enjoyed our chat today about your home renovation project. Do you have any questions about our services that I can answer for you?”
• “Danica, we noticed you left these items in your cart! They’re waiting for you here: [link]”
• “Hey Landon! I wanted to reach out and see if you’re still looking to buy a home. I have some great properties showing in your area.”

The realtors in my area are masters of the follow-up. They reach out anytime a property we looked at starts showing again or when the market shifts in a big way. That’s a huge help.

7. Customer engagement text messages

What it is: Customer engagement text messages are meant to encourage your customers to take an active role in your messaging strategy, whether that means contributing their opinions on decisions within your business or simply engaging with a link or contest.

Why it works: Giving customers a reason to be personally invested in your brand and your messages does two very important things:

• It keeps them tuned into your messages and motivates them to take action when you ask them to.
• It helps build longer-lasting, more connected relationships with your audience. 

Sample customer engagement text messages:

• “What should we feature in our next product launch?
  A. Vitamin C supplements
  B. Organic collagen
  C. Walking sticks”
• “Reply to this text with ‘PRIZE’ to be entered to win our annual giveaway!”
• “Join our team! Reply to this text with APPLY to see our available jobs and get instructions for applying.”
• “Looking for your next home aesthetic? We’ve got you covered at [link] with a brand-new home decor guide.”

IntelyCare uses Text to Apply to help its audience of nurses get matched with the perfect position and keep its network connected and up to date. 

We see a response rate 3-4x higher on our texts than emails. More importantly, we can see an uptick in filled shifts when we text a group of nurses about a particular facility.

Melanie Mathews

Director of Market Development

8. Customer loyalty text messages

What it is: Loyalty program text messages are messages that thank recurring customers with exclusive discounts and deals. For example, you can ask customers to send texts with a photo of their receipt, and after 10 submissions, they’ll receive a gift or reward.

Why it works: You’re rewarding the customer for their continued loyalty, and they don’t have to keep up with a punch card. 

With a traditional punch card, all you’re doing is getting customers to return to your business, which is great. But by text-enabling the process, your customers are consenting to receive promotional texts from your brand, which gives you added ROI on top of the return business. Plus, it’s fun and simple.

Sample loyalty program text messages:

• “Congrats on your 10th purchase! Enjoy a free cup of coffee and one pastry item on us by showing the cashier this text message!”
• “Yay! You just earned 5 bonus points in our loyalty program. Redeem them now for exclusive rewards.”
• “Happy 1 year anniversary with Fresh Den, Janna Use this link to book your next cleaning for 10% off: [link]”
• “Thanks for signing up for our loyalty program! You can check your progress and rewards any time: [link]” 
• “You’re in! Welcome to the Rewards Club family. Keep an eye on your text inbox for text-only discounts and rewards.”

Harmony Tea Bar uses this strategy to stay in contact with its loyalty program members and keep them motivated to stay with the brand long-term.

9. Customer feedback text messages

What it is: A feedback request text message is an SMS request for customers to share feedback or ideas about their experience. 

Why it works: The value consumers place on customer service is growing each year. More feedback means more data for you to use and improve! 

Not to mention, your customers feel valued when you ask them their opinion. Especially when it’s done in a way where you can respond and show you’re actually listening.

Sample feedback request text messages:

• “Tammy, thanks for choosing Carl’s Car Wash for your express polish. We would love to hear your thoughts on the service. Feel free to text back with any feedback. Safe driving!”
• “Hi Noah, I hope you enjoyed your workout! Is there anything I can do to make your time at the gym even more successful?”
• “I’m glad to hear that you enjoyed your stay at our B&B! If you have a moment, we’d love it if you could submit a review about your experience: [link]” 
• “Thanks for your purchase! If you have a few minutes, could you tell us how your experience was? [link]”
• “Hey Lisa, how was your class today? Let us know your thoughts at [link]”

Safelite recently saved me a lot of time and trouble by fixing my car window when my vehicle was broken into. When I got this text, I clicked the link immediately to go sing their praises for their great service and speed.

10. Two-way customer service text messages

What it is: As the name suggests, two-way customer service text messages are texts that go between you and your customers to solve issues or answer questions.

Why it works: We’ve touched on the fact that your customers like to feel connected to your brand and take an active part in your communications. 

Two-way texting makes this easy for both you and your subscribers. They get to reach out to you with questions, comments, or concerns, and they can feel confident that they’ll receive an answer quickly. 

Here’s a real-life business-to-customer text message sample from our own Nathan Ellering. 

His chiropractor recently couldn’t meet at his scheduled appointment time. Instead of emailing him (which, in his words, “I’d miss in my junk inbox of literally 23,836 unopened emails”), they sent a text instead. 

According to Nathan, “They made it easy to reschedule and keep my business for this one time, and also made a happy, long-term customer – I know I matter to them and I’m not just a number.”

Here’s another sample customer service text message from 1-800-Contacts:

Nathan loved that they took the time to make sure he understood the miscommunication. Per Nathan, 

“I kept my order, they kept that revenue, and I’ll order from them in the future knowing they’ll take care of me if I have any problems. Texting for customer service was fast, easy, and effective for me as a customer.”

How to build customer loyalty: How my local chiropractor uses text messaging to develop a profitable small business

How to save sample text messages

Now that you’ve got all of these text message examples you can send to customers, it’s time to save them as templates. 

Saving inbox templates

1. In your SimpleTexting Inbox, click the bookmark icon under the box where you compose a message. 
2. In the popup, click “Add template” under “Custom Templates.” You can also modify our suggested templates here.

3. To save the template, click “Add template.”

4. You can view the templates you create later by clicking on the same bookmark icon in the inbox.

Duplicating campaign templates

If you’ve sent a campaign before and you’d like to simply duplicate it to send it (or another very much like it) again, you can duplicate campaigns for easier sending.

1. From the Campaigns tab, open the campaign you’d like to duplicate and click the copy button at the top right.

2. Edit your campaign as needed and then send or schedule it. 

What types of texts should your business send? [PASTA framework]

Now you’ve seen some sample texts. Which do your contacts actually want from you?

The PASTA framework will give you a starting point as you build out your SMS marketing strategy. It’s a set of text message categories and questions to help you decide which are right for your audience.

The five PASTA framework text categories are:

• Prize texts: Promo codes, special offers, and early access
• Accessibility texts: Reminders, instructions, and essential information
• Suggestion texts: Lifestyle content, motivational quotes, and creative ideas
• Teaching texts: How-to guides, quick tips, and expert Q&As
• Amusement texts: Entertaining content and conversation starters

Check out the PASTA framework guide to get the discovery questions for each type of text.

The post 55 sample text messages to customers with real-life examples appeared first on SMS Marketing & Text Marketing Services – Try It For Free.